Frequently Asked Questions (FAQ)

You can place an order by Browse our collection of artificial accessories, adding desired items to your cart, and proceeding to checkout. Follow the on-screen instructions to provide shipping details and make payment.

We accept all major credit/debit cards (Visa, MasterCard, RuPay), Net Banking, UPI (Google Pay, PhonePe, Paytm), and Cash on Delivery (COD) for eligible pin codes.

Orders can be cancelled within [e.g., 2 hours] of placement, provided they have not yet been dispatched. To request a cancellation or modification, please contact our customer support immediately at with your order number.

Shipping charges vary based on order value and delivery location. We offer free standard shipping on all orders above ₹500. For orders below this amount, a nominal shipping fee will be applied at checkout.

Orders are typically processed within 1-3 business days. Standard delivery usually takes 5-7 business days after dispatch. For more details, please refer to our Shipping Policy.

Once your order is shipped, you will receive a tracking number via email. You can use this number on the courier partner's website or directly on our "Track Order" page (if you have one) to monitor your shipment's progress.

We offer a [e.g., 7-day] return policy for most items from the date of delivery, provided the product is unused, in its original packaging, and with all tags intact. Some items may be non-returnable due to hygiene reasons. Please refer to our detailed Returns & Refunds Policy for full details.

To initiate a return or exchange, please contact our customer support team at or via our contact page within the eligible return period. Please provide your order number and the reason for return/exchange.

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [e.g., 5-7 business days] to your original payment method. For COD orders, refunds will be issued via bank transfer after collecting your bank details.

Yes, we source high-quality artificial accessories designed for durability and longevity. With proper care, our products can retain their shine and appearance for a long time. Please avoid exposure to harsh chemicals or excessive moisture.

To maintain the beauty of your artificial accessories, store them in a dry place, away from direct sunlight and humidity. Avoid contact with perfumes, hairsprays, and lotions. Clean them gently with a soft, dry cloth.

Yes, we take your privacy very seriously. We use industry-standard encryption and security measures to protect your personal information. For more details, please read our Privacy Policy.

You can reach our customer support team via email at or by visiting our Contact Us page. We aim to respond to all inquiries within [e.g., 24-48 business hours].