Privacy Policy

1. Introduction

Welcome to **pkrCart**! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, particularly concerning our range of artificial accessories.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

2. Information We Collect

We may collect various types of information, including:

• Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment information (processed securely by third-party payment gateways like Stripe, PayPal, etc.).
• Order Information: Details of the products you purchase, transaction history, and order fulfillment information.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Device Information: Information about the device you use to access our services, such as device type, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., pixels, web beacons) to track the activity on our service and hold certain information. This helps us to improve your Browse experience, analyze site traffic, and for marketing purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for artificial accessories.
• To manage your account, process returns/exchanges, and provide customer support.
• To personalize your experience on our website and recommend products that might interest you.
• To send you transactional emails (order confirmations, shipping updates) and marketing/promotional communications (if you have opted in).
• To improve our website functionality, products, and services based on user behavior and feedback.
• To conduct internal analytics and research to understand our customer base better.
• To detect, prevent, and address technical issues, fraud, and other security concerns.
• To comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., Razorpay, PayPal), shipping carriers (e.g., Delhivery, Blue Dart), data analytics providers (e.g., Google Analytics), email delivery services, hosting providers, and customer support tools. These providers only have access to the personal information needed to perform their functions and are obligated not to disclose or use it for other purposes.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order, government agency request) to meet national security or law enforcement requirements.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal identification information to any third parties.

5. Data Security

We implement a variety of industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. While we strive to protect your personal data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws (like GDPR for European users or similar regulations in India), you may have the following rights regarding your personal data:

• The Right to Access: Request copies of your personal data we hold.
• The Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ('Right to be Forgotten'): Request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: Object to our processing of your personal data under certain conditions.
• The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe as required by law.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us (e.g., social media links, blog articles from external sites). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and Terms of Service of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.